Free Shipping on orders over £50
Free Shipping on orders over £50
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We offer free delivery on orders over £50. All other orders incur a standard delivery fee confirmed at checkout.
Standard delivery times are 3-5 days after the order is placed.
We kindly ask all customers to check all packaging and products for damage before accepting delivery. Any damage should be documented and notified to the courier and ourselves and you must refuse packages with any major damage. Failure to comply with the above may affect your refund rights. See our Terms and Conditions for further information.
We hope you are totally happy with our products, but we understand that on occasion you may need to return an item. You can request to return an item for any reason within 14 days from receipt, provided that the item a) has not been used or damaged by you or b) is faulty, not as described, or does not do what it is supposed to do. It must be returned it in its original packaging with valid proof of purchase within 14 days from the return request. Faulty individual items in a gift box may need to be returned with the entire gift box. We cannot accept returns for food or drink items.
If you wish to claim under any applicable warranty, please email us.
To request a return please complete the form below.
We offer full refunds where (a) the item and all original packaging is unused and undamaged by you (in ‘as new’ condition) if returned within 14 days from the date of your return request, or (b) the item is faulty, not as described, or does not do what it is supposed to do.
Refunds will be issued once the item has been received and inspected. Credit and debit card refunds will be made to the card used for the original purchase.
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